SPCTEK – Terms & Conditions
Last Updated: April 15, 2025
These Terms govern your use of SPCTEK’s eCommerce services (e.g., website development, digital marketing, product listings, account management, etc.). By using our services, you agree to these Terms.
1. Acceptance & Eligibility
- By using our services, you confirm that you are over 18 and legally able to enter into this agreement.
- If you disagree with any part of these Terms, do not use our services.
- Use of our services implies acceptance of our [Privacy Policy], which outlines how your data is collected, used, and protected.
2. Communication & Recordings
- By engaging with us, you consent to being contacted via phone, email, or other methods for service-related communication.
- Calls and meetings may be recorded for quality and training purposes.
3. Copyrights & Ownership
- All deliverables (images, content, etc.) remain the property of SPCTEK until full payment is received.
- Unauthorized use before payment entitles SPCTEK to pursue legal action and recover profits from such use.
4. Termination
- We may suspend or terminate access without notice if these Terms are breached.
- Upon termination, all rights to use our services cease immediately.
5. Limitation of Liability
- Our total liability is limited to the amount paid for our services.
- Services (including SOPs) are based on best practices but may contain inaccuracies.
- SPCTEK is not liable for indirect, incidental, or consequential damages (e.g., loss of profit, data, privacy).
6. Governing Law & Jurisdiction
- These Terms are governed by the laws of Texas, USA.
- Any legal disputes will be resolved exclusively in Texas courts.
7. Indemnification
- You agree to indemnify SPCTEK and its team against any claims, losses, or legal fees resulting from your use of our services or breach of these Terms.
8. Dispute Resolution
- You agree to attempt informal resolution by contacting SPCTEK before pursuing legal action.
9. Payment Terms
- Payment is due as per agreed milestones or billing cycles.
- All payments are non-refundable unless otherwise stated.
- Clients must maintain a valid payment method on file and are responsible for any NSF or chargeback fees.
10. Refund Policy
a. Project-Based Services
- Deposits are non-refundable.
- Partial refunds (within 7 days of deposit) may be considered at our discretion.
- No refunds once milestones/deliverables are provided.
b. Monthly Retainers
- Billed at the beginning of each month.
- To cancel, provide written notice 7 days before the next billing cycle.
- No pro-rated refunds for mid-month cancellations.
c. Assessments / Audits
- Payments are non-refundable and represent commitment to initiate services immediately.
- Assessments are not guaranteed solutions, but a guide for next steps.