Want to Resolve Amazon Violations Fast?

A: Yes, absolutely! We specialize in navigating complex cases and are particularly effective at resolving appeals that Amazon has previously rejected. We’ll conduct a thorough review, identify why your previous appeal failed, and craft a stronger, clearer, and more compliant strategy for resubmission.

A: While we cannot provide an outright guarantee (as Amazon always makes the final decision on all cases), our proven approach, deep understanding of Amazon’s policies, and strategic plan of action significantly increase your chances of a successful resolution. We are committed to putting your account in the best possible position for reinstatement or violation removal.

A: We can definitely help! We’re equipped to handle multiple flagged ASINs. Depending on the type and volume of violations, we can either bundle them into a single comprehensive project or create a phased plan to address each issue strategically, ensuring all your at-risk listings are covered.

A: Yes, and this is actually where we excel the most! Our service is designed to be proactive. We specialize in identifying and resolving policy violations early, before they escalate into full account suspensions or widespread ASIN deactivations. Getting our help when you first receive a performance notification can prevent much larger problems down the line.

A: We handle a wide spectrum of Amazon policy violations. This includes common issues like product authenticity complaints, used sold as new claims, intellectual property infringement, product condition/safety complaints, detail page policy violations, restricted product flags, and documentation requests. If it’s a policy violation that puts your account at risk, we’ve likely seen it and can help resolve it.

A: Determining the root cause is critical for a successful appeal. We conduct a thorough audit of Amazon’s notices, your account health dashboard, relevant ASIN data, and your communication logs. We dig deep into your processes and potential external factors to uncover the exact reasons Amazon flagged your account, which allows us to craft an effective Plan of Action.

A: The total time can vary based on the complexity of the violation and Amazon’s response times. Typically, our Plan of Action (POA) creation takes 5-7 business days. Amazon’s review time averages 7-9 business days. Overall, full resolution can take up to 14 business days, though some complex cases might require additional time for escalations or further documentation.

A: Yes, for many violation types, Amazon requires specific documentation. This can include valid invoices from your suppliers, product certifications (e.g., for safety or compliance), or images if the violation is related to listing content or product condition. We’ll provide clear, detailed guidance on exactly what Amazon expects for your specific case, but all supporting materials must come from you. We do not fabricate or supply documentation.

A: A Plan of Action (POA) is a formal document Amazon requires from sellers to address a policy violation. It’s crucial because it demonstrates your understanding of the violation’s root cause, outlines the corrective actions you’ve already taken, and details the preventative measures you’ve put in place to ensure the issue won’t recur. Our experts craft POAs that are compliant, strategic, and persuasive to Amazon.

A: Yes, our service includes post-resolution guidance. We provide you with compliance checklists and proactive recommendations tailored to your specific violation history. While we don’t offer continuous live monitoring as a standard part of this service, we equip you with the tools and knowledge to minimize future risks and protect your account’s long-term health.